KANADA

1. Working Holiday Program praca w turystyce I usługach
2. Work & Study Program praca plus nauka
3. Au-pair / Live-in caregiver au-pair / pomoc domowa

Seatle

Vancouver

Park Narodowy Banff

Park Narodowy Jasper

Park Narodowy Jasper

Glacier Bay National Park

Ketchikan

Grizzly

Karibu

Biały łoś

Coral Princess                  Kabina wew.

Pociąg McKinley Explorer

Okolice Anchorage

Łoś w Anchorage

Denali National Park

CANADA WORKING HOLIDAY PROGRAMME

Praca w turystyce i usługach

Kanada jest drugim co do wielkości krajem na świecie o powierzchni niemalże 10 mln km2., a liczba ludności wynosi tutaj ponad 30 mln. Kanada znana jest przede wszystkim ze swej nieskażonej, pięknej przyrody, kosmopolitycznych i multikulturowych miast oraz wysokiej jakości życia. Piękny kraj zarówno do życia tam, jak i odkrywania jego najwspanialszych zakamarków. Kolejną fantastyczną przyczyną do zamieszkania w Kanadzie jest spora ilość świąt. Kanada pełna jest dobrodusznych ludzi i gwarantuje wiele możliwości dla imigrantów. To wszystko sprawia, że Kanada jest idealnym krajem zarówno do życia, jak i podróżowania po nim.

Oferujemy miejsca pracy głównie w sektorze gastronomiczno-hotelarskim, a także w wielu Parkach Narodowych Kanady. Doświadczenie zawodowe oraz opinie pracodawców są niezbędne, aby stworzyć idealny zespół pracowniczy, w którym każdy jego członek ma możliwość rozwoju zawodowego. Program Work & Travel Kanada jest świetną drogą do tego, aby poprawić swój angielski/ francuski, zdobyć międzynarodowe doświadczenie oraz poznać kulturę innego kraju.

Stanowiska pracy:, pokojówka, kelener/ka praca w pralni, praca w kuchni, przy konserwacjach, recepcja, praca w administracji, młodszy księgowy itp..

Zarobki: Od 9.90 CAD do 11.50 CAD za godzinę. Zarobki zależą od stanowiska pracy oraz hotelu.

Godziny pracy: 35-44 na tydzień

Zakwaterowanie: Specjalne mieszkania pracownicze: 210-240 CAD za miesiąc; ok. 280 CAD za miesiąc z 3 posiłkami

Wyżywienie: Od 1.5 CAD za posiłek/ posiłki nie są zapewniane

Rozpoczęcie programu: w zależności od oferowanej oferty

Korzyści/bonusy: Niektóre hotele pozwalają bezpłatnie korzystać z basenów, siłowni, zapewniają zniżki na narty, podróże i inne.

UWAGA ! warunki oferty zależą od konkretnego pracodawcy / oferty i są jedynie ogólnymi warunkami programu

Czas trwania programu:

Programy dłuższe: 6-12 miesięcy

Programy krótkie: 4-5 miesięcy

Wymagania:

- język angielski ( niektóre hotele wymagają także niemieckiego)

- wymagane doświadczenie na takich stanowiskach jak: konserwator, recepcjonista, kelner/ka, pracownik administracji, młodszy księgowy

- wiek 18-35 lat

- obywatele Australii, Austrii, Belgii, Czech, Danii, Francji, Niemiec, Irlandii, Włoch, Łotwy, Holandii, Norwegii, Polski, Korei, Szwecji i Szwajcarii ze stałym miejscem pobytu w kraju ojczystym w momencie składania aplikacji

- chęć do pracy

Przykładowe oferty pracy

OFERTA SEZONOWA letnia

We offer placement at one of Ontario Canada's premier lakeside resorts in the heart of the world famous Muskoka - Georgian Bay lake district. For over 150 years the magnificent beauty and serenity of our idyllic Muskoka lake country has attracted vacationers seeking refuge from their daily routine. Here, the air is clean, the water is crystal clear, the stars are bright, and the sunsets spectacular!

The resort is approximately 150 km (90 miles) north of Toronto, Ontario, Canada, a short 90 minute drive. It is one of the few remaining traditional historic Muskoka resorts, and has been attracting discriminating leisure and business travelers from around the world for nearly a century. It is also one of the classic Muskoka family resorts in a long history of traditional family operated Ontario resorts.

As one of Ontario’s premier lakeside resorts, we are dedicated to providing the highest standards of hospitality, comfort and personal service to our guests, and we require a strong dedicated team to accomplish this goal. We provide our team with a great working environment, a commitment to employee training and development, opportunity for advancement, and experience with a wide variety of guests including vacationers, corporate groups, weddings, motor coach tours, and more!

For food service employees, we have outstanding culinary training for students under the direction of Executive Chef Hubert Obermeier, who was recently named Chef of the Year by the Muskoka Chefs’ Association.

Employees often establish bonds of friendship that last a lifetime. Each summer former employees return, sometimes years after their summers here, and tell us that the best summers of their lives were the ones working at here.

We are able to provide accommodation and meals for many of our employees at extremely attractive rates. Various recreation facilities are available to our employees at no charge along with discounts for other recreation facilities, discounts for clothing, and discounts for meals in the main dining room. All employees have use of their own recreation building that provides various opportunities for lots of fun when they are not working.

Positions: Front Desk Agent, Housekeeper, Cook, Dishwasher, Maintenance, Dining Room Server, Recreation Director, Toddlers Director, Bartender.

Requirements to candidates: 18 years of age or older, good English, experience, legal to work in Canada, purchase uniform, signed contract with commitment to complete work term.

Meal & accommodation: housing and 3 meals per day costs $69.40 per week (employee would have one roommate).

Salary: Gross pay is $9.50 per hour plus potential to earn up to $1.00 per hour additionally in the form of a bonus which is based upon performance, completion of work term, and profitability of company.

Start dates and duration: Mid May through Mid October is preferred work term (from Victoria Day (18 May) weekend till Labour Day (7 September) or Thanksgiving Day Weekend (11 October)).

Number of working hours per week: Approximately 40 per week. Hours are dependent upon the amount of business hotel has.

· JOB IN CANADA, LAKE LOUISE, BANFF NATIONAL PARK

Positions, Salary & Requirements:

o Dishwasher, $9.90/hr, Intermediate English. No previous experience required, will train.

o Housemen, Room Attendants and Laundry Attendants, $10.00/hr, Intermediate English. No previous experience required, will train.

o Maintenance, $11.50/hr, Intermediate English. Some previous maintenance experience or handyman/trades skills required.

o Servers, Front Desk Agents, Reservations Agents,  accounting, accounts receivable, administrative assistant, salary will be determined after interview, a high level of English, previous experience.

Start date — Autumn 2008; duration — 6-12 months, number of working hours — 35-44 p/week; accommodation in Staff Housing at 7 CAD p/day,  1,5 CAD p/meal, free use of the hotel pool, hot tubs and gym and other bonuses.

· JOB IN CANADA, BANFF, BANFF NATIONAL PARK

Position: Front Desk Agent; requirements: good English and German, previous experience, 18-35 y.o.; salary 10 CAD/hr; start date — October 2008; duration — 12 months; number of working hours — min. 40 p/week; accommodation in staff housing at $8.00 per day.

· JASPER NATIONAL PARK, Canada

Positions, Salary & Requirements:

o Dishwasher, $10.00/hr, Intermediate English.

o Room Attendants, $10.00/hr, Intermediate English.

o Line Cook, $11.00/hr, Good English and previous experience.

Start date — Autumn 2008; duration — 6-12 months, number of working hours — 32-44 p/week; additional bonus/incentive system, accommodation in Staff Housing at 6,5 CAD p/day,  3,5 CAD p/meal, free use of the hotel pool, steam room & Jacuzzi, great deal on ski passes for staff, up to 40% discount at the Activity Centre (Gym & Aquatic Centre) in town, 50% staff discount on the restaurant menu, free pizza on your birthday and other bonuses.

· TOFINO, BRITISH COLUMBIA, Canada

Positions, Duties, Salary & Requirements:

o Guest Service Representative - reservations, check-in guests and out, customer service, $12.00/hr, Good English & experience.

o F&B Assistant - assisting servers, delivering room service, cleaning tables, $9.00/hr, Good English.

o Cook -  levels 3rd, 2nd and 1st, $11.00 — 14.00/hr. Good English and previous experience.

o Housekeeping (mostly all positions), $11.00 — 12.00/hr

Start date — Autumn 2008; duration — 12 months, number of working hours — 40 p/week; Temporary accommodation (up to 4 months) can be provided at 200-500 CAD p/months if available.

CANADA WORK & STUDY PROGRAMME

Kurs języka angielskiego (general business, egzaminacyjny) Toronto lub Vancouver plus praca w usługach/turystyce

Proponujemy połączenie kursu językowego w szkole w Toronto lub Vancouver ( pełna oferta kursów na naszej stronie www.study.com.pl ) na 2-3 miesiące z programem Working Holiday programme 6-12 miesięcy.

Study & Work Canada - nauka i praca w Kanadzie

Warunki programu:
intensywny kurs języka angielskiego w szkole języka angielskiego
odbior z lotniska, test materialy do nauki
8 tygodniowy kurs Set up to Work and Study ( przygotowanie do pracy, interview, konsultacje itp)
zakwaterowanie u rodziny podczas szkolenia
przejazd z Vancouver do miejsca pracy
znalezienie pracodawcy ( głównie w holiday resorts - Rocky Mountains)
praca ok. 30-40 godzin tygodniowo ( stawka 8-12 $ za godzinę); w szczycie sezonu do 52 godzin,
zakwaterowanie odliczane od pensji ok. 6-13 $ za dobę
czas trwania programu: 8-10 miesięcy
wiek: 18-35 lat, znajmosc jezyka na poziomie komunikatywnym
przelot do Vancouver oplaca uczestnik

W wariancie średnio - optymistycznym zarobić można ok. 750 $ miesięcznie po potrąceniu podatków i kosztów utrzymania
W wariancie optymistycznym zarobić można ok. 1150 $ miesięcznie po potrąceniu podatków i kosztów utrzymania

Oferujemy podobny program z nauka w Toronto

Informacje dodatkowe

Purpose: Work and Study in Vancouver, Canada! If you are looking for a way to learn while you earn, paid internships Step UP to Work n’ Study ™ Program may be just what you have been looking for.

We believe strongly in Experiential Education and the benefits this type of education can deliver. It may be that you wish to "test the waters" in several areas of your field or that you're looking for a break away from the everyday grind of classes.

Whatever the reason, our paid internships are a great opportunity to learn and grow – to cover expenses and gain experience in a Canadian hospitality work environment.

Overview:

Step UP to Work n’ Study ™ include the following:

4 weeks Intensive ESL

8 weeks Step UP to Work n’ Study ™

Industry Related Contact Assignments/ Projects

Ongoing Consultation Services

Travel to and from Vancouver to place of employment

Interview Preparation and Training

Arrangement of Job Interviews with Resort partners

Registration and Materials Fees


Entrance Requirements:
Minimum TOEFL requirement of 500 (or equivalent)
Excellent oral English skills (candidates will be interviewed for oral skills)
Submission of a personal resume

Eligibility and Requirements:

With any internship program in Canada, Citizen and Immigration Canada guidelines require a 50/50 split. In other words, your Academic portion and your Internship portion must be of equal length.

This program consists of intensive academic study and a paid internship, which is an essential and integral component of the program, hosted by one of our resort partners in the hospitality/ tourism sector.

Visa Information:
Upon acceptance to this program, students should bring their Letter of Acceptance to the nearest Canadian Embassy and apply for a Study Permit with work permission.

Fees, Payments, and Refunds
Application fees and tuition fees are to be included in your application. Refunds will be given only in the even of Study Permit (visa) rejection.

Program Schedule (10 months):

4 weeks Intensive ESL

8 weeks Step UP to Work n’ Study ™ Internship Program

30 weeks paid internship in the hospitality sector

Independent study, contact assignments, industry specific essays and reports, group assignments (650 hours)



INTRODUCTION


Working is a big part of young people’s travel dreams! It is the without doubt the best way
to learn, integrate and understand a new country, city, community or village.
English Bay College specializes in Work and Travel, Work and Study, and Internship
programs in Vancouver, Canada and in the Rocky Mountains.
We believe strongly in Experiential Education and the benefits this type of education can
deliver. It may be that a student wishes to "test the waters" in several areas of their field or
that they're looking for a break away from the everyday grind of classes. Whatever the
reason, our paid internships are a great opportunity to learn and grow – to cover expenses
and gain experience in a Canadian hospitality work environment.
All candidates must undertake 4 weeks Intensive ESL training + 8 Weeks Step UP to Work
n’ Study TM Preparation program course in Vancouver prior to traveling to their place of
employment. This program is unique in Canada and requires an understanding of not only what the
candidate wants but what the hotel / resort needs. If you approach candidates with this
philosophy all expectations will be met and exceeded.



Overview - The Work and Study Program

The Work and Study Program – Step UP to Work n’ Study TM has been created to allow
students and graduates the opportunity to strengthen their qualifications by gaining
practical experience in their field as well as the opportunity to acquire new skills and to
gain a better appreciation of the culture and values of another country.

The mandate of the work portion of the Program is that we try to find “jobs” (not
management positions) in the hotels and resorts of The Canadian Rocky Mountains for
candidates that have studied; Travel and/or Tourism, Food & Beverage, Hotel
Management, Hospitality Management, Retail Management and some others that usually
require some consultation.
All candidates do 4 weeks Intensive ESL training + 8 Weeks Step UP to Work n’ Study TM
Preparation program in Vancouver before moving into the hotel / resort and typically we
look for positions such as below in the table; in addition, students will need to complete a
series of contact assignments and reports to maintain their eligibility in this Program and in
order for it to maintain its Academic status.

• Chef
• Front Desk Agent
• Room Attendant
• Bartender
• Guest Services
• Maintenance
• Waiter / Waitress
• Ticketing Agent
• House Person
• Busser
• Receptionist
• Night Auditor
• Dishwasher
• Activities Director
• Can Ski Boot fitter
• Kitchen Hand
• Tour & Travel Sales Agent
• Shuttle Driver
• Banquet Server
• Child Care Assistant
• Chairlift Operator
• Events Assistant
• Spa Supervisor
• Golf Assistant



Typically applicants will work a combination of jobs and typically they are offered in resorts
or resort towns through The Rocky Mountains that divide the provinces of British Columbia
and Alberta. Job offers are for a minimum of 6 months but more usually for 7, 8 months.

CANDIDATES NEED TO:

• Be flexible - Candidates need to realize that in Canada a job description is not a
complete list of what you do, it is an idea of what you will be doing. Employees need to
be willing to change roles to assist in the resort. If they are offered a job as a
receptionist they still need to work in housekeeping at certain times, particularly during
the shoulder seasons when guest volume is very low.
• Understand Seasonality: As Canada is prone to extreme seasonality there are two key
intake dates. May for summer and November for winter. Other dates can be worked out
but are harder to fill. It is not uncommon to see the General Manager cleaning rooms
when occupancy is low!
• Realize Canadian Wage rates in these tourism positions are paid from $8per hour to
$12per hour.
• Be Willing to live in staff Accommodation
• Be well groomed


Normal and expected scenario: This is the average an employee should expect during the
course of employment

Revenue: $10 per hour x 35 hours = $350– tax (30%) = $250 per week = $ 1000 per month

Expenses: $8 per night x 30 nights = $240 per month

Money in the hand: $760 per month

Best Case Scenario: For the more guest related positions and common during the peak of the
seasons

Revenue: $12 per hour x 40 hours= $480– tax (30%) = $336 per week = $ 1350 per month

Expenses: $6 per night x 30 nights = $180 per month

Money in the hand: $1170 per month

Worst Case scenario: Very unusual and only in the shoulder seasons at the resorts where
employees also get free access to all the facilities offered at the resort or if there is no snow or
unforeseen circumstances.

Revenue: $8per hour x 30 hours= $240– tax (30%) = $170 per week = $680 per month

Expenses: $12 per night x 30 nights = $360 per month

Money in the hand: $360 per month

Note: This is the normal rate of pay in Canadian hospitality and as the resorts are outside of
the big cities the cost of living is far lower. If they were working in Vancouver they would be
earning the same amount with at least double the cost of living.

Note 2: Tourism is seasonal so hours will vary. In peak seasons (June, July, August)
(December, January, February, March) hours are generally longer whereas outside of these
times hours can drop down. Hours can vary from 24 on very rare occasion to 54 depending
on the season.

REASONS FOR CHOOSING WORKING IN THE HOTELS AND RESORTS OF CANADA


If the goal is to improve English there is no better way because:

1. They are working in a place most people only dream about!
2. They are getting a job they would generally find impossible to get on their own.
3. They earn more money (after expenses) than they would working in the cities by
getting staff accommodation.
4. They will meet and work with people from all over Canada and around the world
including Australia, New Zealand, South Africa, Thailand, The Philippines, Korea,
Japan, Germany, England, Ireland, Switzerland, Austria, Sweden, Finland.
5. If the aim is to increase English there is no better way than to live and work with
people who all primarily speak in English at work and after work.
6. They get the best travel available in Canada to and from their place of
employment with people from all around the world.
7. They will learn the intimate workings of the Canadian hotel, tourism and
hospitality industry.
8. They get to challenge themselves by actually working and living in Canada.
9. They will make life-long friends from around the world.
10. Hiking, Snowboarding, Skiing, Golf, Sailing, Ice climbing, Adventure sports,
Mountain Biking, Hot Summers, Cold Winters…. It’s paradise for the outdoors!
11. Because they will have a reference from a Canadian employer that assists them
when looking for work back in their home country.
12. It also counts toward their immigration points if that is a future goal.

LOCATION OF THE MAJORITY OF JOBS


The majority of the jobs that are found are in Canada’s Rocky Mountains.

The Rocky Mountains lie on the border of British Columbia and Alberta and are about a 12
hour drive from Vancouver. The 4 National Parks of the area are full of summer and winter resort towns including
Jasper, Lake Louise, Banff and Canmore. We also find jobs in other more remote resort
towns like Golden and Invermere or at ski-fields and golf courses that are resorts unto
themselves.

THE TYPES OF RESORTS
.. There are several different types of resorts in the Rocky Mountains.
.. There are small 50 – 100 bedroom hotels in the heart of the main resort towns.
.. There are larger hotels with up to 400 rooms located just outside the resort towns.
.. There are resorts with 1000 employees that are located at the ski field or golf
course that are 20 – 50 kilometers from the nearest town.
Each has positives and negatives however the key difference is that usually the further the
distance from a town the more facilities of the resort the employee can use.
Positions within the resort differ very much as well. A small hotel may have 3 receptionists
and no restaurant whereas a large independent resort may have 25 guest service agents
and 7 restaurants.
After the interview process, the best fit (or best available) is chosen for the client after
explaining these differences.



WHAT’S INCLUDED?

.. 4 Weeks Intensive ESL
.. 8 weeks Step UP to Work n’ Study tm Program
.. Industry Related Contact Assignments/ Projects
.. Ongoing Consultation Services
.. Travel to and from Vancouver to place of employment
.. Interview Preparation and Training
.. Arrangement of Job Interviews with Resort partners
.. Registration and Materials Fees
.. Guided travel through British Columbia and The Rocky Mountains to and from
the place of employment.
.. Placement in a position suitable to educational and language level at approx $8
- $12 per hour for 30 – 40 hours per week (prone to seasonality)*
.. Staff Accommodation (to be deducted from wages ranging from $6-$13 per night)
.. Arrangement of Homestay in the city of Vancouver during classroom study time

PROCEDURE ARRIVAL VANCOUVER

• Airport Pickup and transfer to accommodation
• Orientation with English Bay College to receive SIN Number and Bank Account
• 24 page booklet on all you need to know in Canada
• 12 week in-class study
• Guided* Travel to and from place of employment (*depending on season)
• Job Placement

Step UP to Work n’ Study TM Course

This is not a language course!
Step UP to Work and Study TM ensures all participants are ready for the demands and
challenges that are specific to working in Canada and working in Canadian resorts and
hotels.
Teachers have worked in the resorts and have practical hospitality
and tourism training. By the time they have finished this course we can be sure all our
candidates will understand the differences that exist between Canada and their home
country and we can ensure the long term relationship with each individual resort and hotel.

Course Purpose

• To acclimate International students to the Canadian Hospitality market
• To reduce Cultural Errors that negatively impact business
• To reduce Training Time for destination companies
Topics Covered
• Resort Markets – Understanding the differences between dealing with an
American and dealing with a Japanese client. What makes each resort market
satisfied?
• Event Planning – Focusing on teamwork, event planning is often a big part of all
our candidates’ roles at the resort and often candidates have never had to organise
a half pipe competition or a summer brew party. We teach them how!
• Conflict Resolution – Dealing with clients, managers and co-workers can be a
tricky situation, particularly when often you have to live with the same people for
weeks, months and even a year on end. We illustrate a series of possible conflicts
and show methods to overcome them. “Don’t make mountains out of molehills”
• Handling Criticism – Every customer deals with things differently and for different
reason. For example, European workers have often not had to deal with excessive
criticism from American customers. We teach participants why they behave in the


 
way they do and how to deal with them effectively. We also teach Canadian
management style and show what is criticism as it is very different to every market!
• Communication Styles – Clients, co-workers and managers all have a different
communication style. We teach how to identify different communication styles and
how to deal with them most effectively.
• Leadership - Learning to lead is just as important as learning to follow. Candidates
learn leadership styles and how to adapt to these styles as well as how to lead a
team or group.
• Canadian Worker’s Legislation - Complete Understanding of workers rights and
responsibilities. Pay rates, hiring and firing as well as other relevant information to
working in the resorts and hotels of Canada.
• Interview Skills & Preparation – Candidates will have up to 5 panel interviews in
front of the class where they will be interviewed by a panel of potential employers.
This is filmed and then critiqued so candidates can express themselves in
interviews.
• Exceeding Customer Expectations – This is the number one goal of all resorts
and hotels. We teach methods to exceed expectations for different resort markets. If
a candidate can do this they are sure to move up within the company.
• Suggestive Selling – One of the requirements of resorts is to upsell products at the
resort or in the surrounding area. We each people about what there is to see at
individual resorts and methods to up sell to different resort markets.
• Positive First Impressions – First Impressions count and we teach methods to
ensure first impressions are positive for all different types of clientele.
• Principles of Constructive Feedback – we teach how to use feedback to better
yourself in the workplace including feedback from management, feedback from co-
workers and feedback from customers.
• North American Cultural Attitudes – This is something that can’t be taught
overnight but we define the attitudes of clientele in North America so workers can
understand where customers are coming from when they want or are asking for
something.
• Teaching/ Instructing Skills Workshop – Being able to pass on information is as
important as being able to learn it. We train our candidate’s effective methods to
pass on information to new staff so they can take on training staff as a promotion if
they are given the opportunity.
• Site Specific Information – Applicants will be given access to the actual training
manuals of their resort to study during their course.
• Problem Solving –individual and team problem solving is a big part of working in
hotels and resorts in Canada. As initiative is often rated the number one
determinant in an employee’s success we use problem solving to illustrate this point.
• Team Building – Resorts can often have 500 people working together for 6 months
and the only reason they are successful is because of the team. You are only as
strong as your weakest link. Through a series of practical exercises we illustrate this
point time and time again.


TRAVEL TO AND FROM THE PLACE OF EMPLOYMENT

Travel to and from the place of employment is included in the total package tour price. As
resorts and hotels are located all over British Columbia and Alberta tailor made itineraries
are made for each client.

Itineraries make use of guided and non-guided tours depending on the location and date
of employment. Wherever possible guided travel on The Travel Network is organized so
candidates can see the best of the West including Banff, Columbia Ice fields, Jasper, Lake
Louise with an actual tour guide. The retail value for travel averages $400 Canadian and
ensures that candidates are at their job for the placement start date.

Seasonality:

As there are no tours during winter and because all resorts are located in different parts of
British Columbia and Alberta every itinerary is tailor made for the placement. Winter is
generally October – March.
Guided and Non Guided:
We will attempt to provide as much guided touring as possible so placement get to see as
much of Canada and Rocky Mountains on the way to and from the place of employment.

The Network will be used for guided tours however when the place of employment lies
outside those locations or during winter Greyhound, Brewster or other buses will get the
candidate to their place of employment.


STAFF ACCOMMODATION

All Step UP to Work n’ Study TM Programs are designed for candidates to live in
staff accommodation.
Staff Accommodation is usually shared with one or two other staff members in
the same room. Often there are several rooms that all share the same bathroom
and kitchen facilities. Staff Accommodation is usually owned and operated by the
resort and the employee is effectively also a tenant and must sign a contract to
that effect. Staff is usually required to clean their own units. There are always
rules applied to staff accommodation. Staff Accommodation is not fancy and
expectations should be low as this is the standard throughout Canada.
GROOMING POLICY

Example of Grooming Policy

.. Always wear the uniform provided or prescribed by departments. Always keep
it clean and neat.
.. Nametag on at all times when working! No nicknames!
.. Facial or hand tattoos are not acceptable. Other tattoos must be covered
while on the job.
.. Hair must be kept clean, neat and tidy while at work. Hair colour must look
natural. Highlights must be of a natural tone and should be appropriate and
conservative in style. No dreadlocks, Mohawks, or shaven designs!
.. Hair on men can be no longer than mid-ear length on the side and above the
collar at the back. Men must be cleanly shaven or facial hair must be fully
grown and neatly trimmed prior to being hired.
.. Long hair on women must be tied back, off the face.
.. All hair must be well trimmed and neat.
.. Jewelry, where safety is a concern, must be removed. Large chains or hemp
necklaces must be removed. Jewelry is to be limited to one watch, one
necklace, one ring, and accordance with the following:
- Guys are permitted to wear one earring at work.
- Gals may wear one earring in each ear.


In all cases, earrings should be no larger than a dime.
- No other visible piercings are to be worn at work, including tongue studs.
Ear cuffs or large holes in your ears will not meet our standards.


.. Make-up must be applied and worn tastefully.
.. Personal hygiene such as regular bathing, use of deodorant and oral hygiene
is expected.
.. Food service/production employees should not wear nail polish for Health and
Safety reasons. Any nail polish should be a neutral or conservative colour.
.. Perfume or cologne should be used discreetly.
.. Contact lenses should be of natural colour and design.


This grooming policy has been established in conjunction with the expectations
of our owners and guests and by the standards set by the leaders of our industry.
Our reputation depends on us! A clean, well-dressed, friendly and efficient
worker in uniform identifies all staff as hosts and lets our guests know that we are
ready to assist them!

Good taste should be exercised at all times as we each reflect the image of our
resort. As employees, we are in the public eye whenever we are on company
property, both on and off duty. We are encouraged and welcome to enhance the
guest experience as much as we can by being a part of it. Therefore, to preserve
the high level of service and the good image we wish to maintain, we should look
and conduct ourselves in a proper manner.

TYPICAL JOB DESCRIPTIONS

Step UP to Work n’ Study TM Program candidates will usually start in positions
such as Guest Services, Reception, Lift Attendant, Ticket sellers, Cashiers etc…
however during the off seasons and occasionally during shoulder seasons and
peak seasons they will also be required to work in entry level positions.



Room Attendant



Job Title: Room Attendant

Department: Housekeeping

Status: full-time, seasonal

Wage Scale: $8 - $12 per hour

Description:

Do you have a great work ethic and the ability to make things fun? Do you take pride in
whatever you do? You would be responsible for cleaning guest rooms, providing daily
services and other responsibilities so that the incoming guest will get the impression they
are the first occupant of the unit! You will also acquire the ability to clean a guest room in
accordance with the checklists and time lines established, and have a whole lot of fun
with your team in the process!

Essential functions:

.. Responsible for cleaning condo units and hotel rooms, providing daily cleaning
services and other housekeeping needs of guests and condo owners as assigned by
the supervisor so that incoming guests/owners will be given the impression they are
the first occupants of the unit/room.
.. To clean condo units and rooms in accordance with the standards put forward and
described within the checklists and explained during training. To meet the timelines
set forward by management for servicing and cleaning condo units & hotel rooms
.. To work in a Team environment where teamwork is essential. Crews must function
cohesively on a daily basis.
.. Assist with all other housekeeping services and needs. This may include the
cleaning and servicing of the many public & commercial areas if needed.
.. Deliver the best possible Guest & Employee Experience each and every time for
both Owners and Guests as well as co-workers.


Experience/Requirements:

.. High School diploma
.. Must be fit, as the job requires climbing a lot of stairs and performing manual labor. It
is a physical and sometimes demanding job, which requires an enthusiastic
individual and hardworking individuals.
.. Must be able to work with cleaning chemicals. Must be able to wear latex or non-
latex gloves when manipulating chemicals.
.. Must be able to lift 20 lbs and work in prone positions
.. Previous experience and WHMIS knowledge an asset.
.. Must be able to work weekends and holidays. THIS POSITION MAY REQUIRE
OVERTIME AND ALTERED SCHEDULING ACCORDING TO OCCUPANCY.


House Person

Job Title: House Person

Department: Housekeeping

Status: full-time, seasonal

Wage Scale: $8 - $12 per hour

Description:

You are an integral part of the Lodging division in terms of helping to ensure the smooth,
efficient, clean and fun operation of the Housekeeping department! This seasonal
position involves cleaning and maintaining all public areas within Mountain Village. You
will replenish supplies in the appropriate housekeeping and public areas, and assist with
cleaning when necessary. You will also assist with guest services as required by Front
Desk or according to requests, etc.

Essential Functions:

Responsibility

Standards & Expectations

1. Clean and maintain public areas

(lobbies, hot tub change areas,
Fireside room, laundries, stairwells,
hallways, BBQ, ski lockers, public
washrooms) on a consistent basis.



These tasks are to be performed
such that guests will have the
impression they are the first people
to enter the room.

- carpeted areas vacuumed

- floors swept and mopped

- dusting and garbage removal

- mirrors, windows, glass doors, and metal
surfaces detailed

- paper/soap etc. stocked

- telephones wet-wiped

- laundry machines wet-wiped and lint traps
cleaned

- ashtrays emptied and wiped

2. Maintain supply/stock rooms

- on a daily basis replenish linen stock and paper
stock as per posted lists

- maintain Houseman areas

3. Assist Front Desk with guest
services: message, foamy, crib, and
other deliveries, luggage carrying

- all requests made by Front Desk, Duty
managers, etc. are to be fulfilled within a half hour

4. Ovens

- from the list provided by the room attendants, all
ovens are to be shut off, wiped out, and
reassembled by 6:00pm

5. Assist intra and
interdepartmentally as needed

- follow checklists for cleaning, servicing and
stripping rooms

- unload supply trucks, shovel, etc. as
requested, help unload buses

Experience/Requirements:

WHMIS an asset, janitorial experience an asset

good physical condition as job involves many stairs and manual labour

Dishwasher

Job Title: Dishwasher

Department: Food and Beverage

Status: Full-time seasonal

$8 - $ 12 per hour

CANADA AUPAIR & CAREGIVERS PROGRAMME

Praca dla opiekunek do dzieci lub nad osobami starszymi

Kandydaci na au-pair do Kanady otrzymują wizę Live –in Caregiver visa ( wiza dla opiekunów ). Warunki wizy nie przewidują maksymalnego limitu wiekowego, ale najczęściej akceptowane są osoby w wieku 22-40 lat. Program przewiduje również wyjazdy do opieki nad osobami starszymi, niepelnosprawnymi itp.. Po 24 miesiącach pracy, osoba może starć się o pobyt staly w Kanadzie. Uczestnicy powinni mieć ukończona szkołę średnią, posiadać dobrą znajomość języka angielskiego, dobre referencje ( min 1 rok doświadczenia w przeciągu ostatnich 3 lat) oraz stan dobry stan zdrowia

Warunki programu

·          praca ok. 45 godzin tygodniowo, max. 10 godzin dziennie, wolne soboty i niedziele

·          obowiązki au-pair to: opieka nad dziećmi oraz proste prace domowe

·          samodzielny pokój, pełne wyżywienie

·          ubezpieczenie medyczne kandydat opłaca we własnym zakresie

·          bilet lotniczy kandydat opłaca we własnym zakresie

·          opieka lokalnej agencji au-pair

·          pomoc w zalegalizowaniu pobytu i emigracji do Kanady

·          wiza pobytowa Live –in Caregiver Visa

·          zarobki ok. 8 $ brutto na godzinę - po opłaceniu podatków I utrzymania zostaje ok. 800-900 $ miesięcznie ( w niektórych przypadkach rodziny mogą zaoferować wyższe wynagrodzenie do 1200 $ , jeśli kandydat posiada wyjątkowe doświadczenie )

·         

Okres wyjazdu: 12 -24 miesiące ( po tym okresie osoba może ubiegać się o pobyt stały – emigrację)

Lista wymaganych dokumentów

·       karta zgłoszeniowa, zdjęcie paszportowe

·       karta zdrowia i szczepień

·       2 listy referencyjne dotyczące opieki nad dziećmi, listy mogą pochodzić od rodziców dzieci, którymi kandydat/ka się opiekowała

·       list do rodziny opisujący twoją rodzinę, rodzeństwo, zainteresowania, obecne zajęcie, plany na przyszłość, opis doświadczeń w kontaktach z dziećmi, cel wyjazdu jako au-pair

·       album rodzinny to 3-5 zdjęć kandydata/ki z dziećmi i rodziną: w trakcie zabaw, czytania książki, z rodzicami i rodzeństwem - z krótkim opisem

·       zaświadczenie o niekaralności

·       kserokopie dokumentów: ostatniego świadectwa lub dyplomu, aktu urodzenia, paszportu (strona ze zdjęciem), prawa jazdy

INFORMACJE DODATKOWE

 Recent photographs of the applicants-passport size (SMILES Please) and with children, not photo copies please. “Dear family” letter in their own handwriting, where they can tell the family more about yourself. Letter of references: Must be written in English at least two. Copies-High school Diploma in English, First Aid Certificate-if you have one…… Travel cost is the applicants responsibility Criminal / Police check / clearance from the Countries you have worked in ( for more than 6 months) you don’t have to send it now but please try to obtain it as soon as you can and keep the originals for the Canadian Embassy once you are scheduled for an interview.

If you worked in USA you will be requested to provide the FBI clearance, you will need to get this done at the US consulate before you go to the Canadian Embassy for a job interview. It can take 6-8 week to obtain it.

Tips for increasing applicant’s chances to be sponsored sooner:

Most families are looking for an Overseas nanny that can do all of the necessary things mom would do while at home. Cooking for the children or for the whole family, cleaning, taking care of the kids, driving them to activities ext. Location is important, but if you are determined to work for example only in Vancouver, your chances for quick sponsorship are slimmer. Please be open to other opportunities. Drivers License is a BIG plus, please apply for international diving license before you come to Canada. In addition, the wages for live-in nanny from the Overseas are minimum when starting in Canada- $8/hr in BC,$ 8/hr in Ontario. Taxes will be deducted from it and Room & Board which will leave you with $800-900 net monthly (your pocket money). Sometimes family will offer wages that are higher for well experience candidates and that could range up to $1200 per month.

Here is more info about the Nanny program in Canada:

The Live-in Caregiver Program provides professional caregivers for employment in Canada. Caregivers are individuals who are qualified to care independently for children, the elderly or people who have disabilities. There are three main requirements you will have to meet to qualify under the Live-in Caregiver Program:

Successful completion of the equivalent of a Canadian high school education. This requirement will help to ensure that participants who apply for permanent residence after two years will be able to succeed in the general labour market. Studies indicate that the majority of new jobs in Canada require at least a high school education

Six months of full-time training or 12 months of experience in paid employment in a field or occupation related to the job you are seeking as a live-in caregiver. You may have gained your training or experience in early childhood education, geriatric care, paediatric nursing or first aid, to name just a few areas. You may have completed your training as part of your formal education. In order to meet the criteria for experience, you must have completed one year of full-time paid employment, including at least six months of continuous employment with one employer, in that field or occupation. This experience must have been obtained within the three years immediately

prior to the day on which you submit an application for an employment authorization to a visa officer.

Ability to speak read and understand either English or French. You must be able to function independently in a home setting. For example, you must be able to contact emergency services if required and to understand labels on medication. You will be unsupervised for most of the day and may be put in a position of having to communicate with someone outside the home. A good knowledge of English or French will also enable you to read and understand for yourself what your rights and obligations are.

Live-in Criteria

An important requirement of the Program is that employees must live in the employer's home. The Live-in Caregiver Program exists only because there is a shortage of Canadians to fill the need for live-in care work. There is no shortage of Canadian workers available for care giving positions where there is no live-in requirement.

Fees

You must pay a fee for the processing of your application when you submit it. You can contact the Canadian consulate, embassy or high commission nearest you to find out the amount of the fee. The amount is revised from time to time to reflect the cost involved in processing applications. Since the fee only covers the cost of processing the application, you will not get your money back if the visa office refuses your application. Therefore, we suggest that you review the program requirements carefully before making an application.

There will also be costs for a medical examination, passport and travel. You are responsible for these costs as well as the processing fee mentioned above unless your employer offers to pay them for you.

Processing application fee (currently this fee is CAD$150.00; however the fee might vary from time to time) paid to the Canadian government
- Medical exam fee (approximately CAD$125.00)
- Canadian visitor visa fee (if applicable; CAD$75.00 for a single entry visa, or CAD$150.00 for a multiple entry visa). Whether or not you are required to have a visitor visa depends on the country you are from

-         Medical insurance for the first 6 months (even if it is optional, we highly recommend it). The price is around CA$328 / 3 months

-         Transportation costs - please check with your local travel agents for the best airfare to Canada

-         Baggage insurance (even if it is optional, we highly recommend it)

-         If you are planning to travel to the USA it is recommended that you apply for USA visitor visa before you come to Canada at the nearest USA Embassy.

The Application Procedure

Your employer will submit a request to hire you at a Human Resources Centre (HRC) in Canada. The HRC will ensure that no Canadians, permanent residents or other temporary workers already in Canada are qualified and available to take the employer's offer of employment. Once the offer of employment has been validated by the HRC and sent to the visa office in your country, an official from the visa office will contact you to determine whether you are eligible to come to Canada as a live-in caregiver.

You will be asked for your diplomas, school certificates or transcripts listing the courses you have taken. Be honest about your education, training and experience because you could be disqualified from the program if you are not. Your marital status and the number of children you have will not affect the outcome of your application; you must be honest in providing this information.

If the visa office approves your application, you will be given instructions for medical tests. When our officials receive proof that your medical results are satisfactory and that you have met all other requirements, you will be issued an employment authorization. An employment authorization is not a travel document. You must also get a passport (and a visitor visa, if required). The requirement for a visitor visa will depend on the country you are coming from.

Because of the existence of an agreement between the federal government and the province of Quebec, there are differences in the way the Program operates for caregivers who will be working in Quebec. For more information, refer to the booklet published by the government of Quebec entitled Working as a Live-in Caregiver in Quebec: A guide for foreign workers and their employers

The Employment Authorization

An employment authorization from a Canadian visa office will allow you to work in Canada as a live-in caregiver. The employment authorization is usually valid for one year. Make sure you renew your employment authorization before it expires. It is now possible to do this by mail through the Canada Immigration Centre. You will need a letter from your employer stating that your job as a live-in caregiver is being offered for another year. Include this letter in your application to renew your employment authorization. Remember that the document authorizes you to work only for the employer named on the employment authorization. However, this does not mean you cannot change employers for personal or other reasons. If that is the case, you must apply for and have received a new employment authorization before you go to work for the new employer. Both you and your employer should be aware that you are free to change employers while in Canada. Immigration Canada will not deport you for looking for another place to work. Involvement in any illegal activity could result in the cancellation of your permission to work in Canada. You cannot, for example, work for any employer except the employer named on your employment authorization. Furthermore, you cannot accept employment except as a live-in caregiver nor can you work for a new employer, even for a "trial period," until you have a new employment authorization.

Applying for Permanent Residence in Canada

You need to complete at least two years of employment as a live-in caregiver to apply for permanent residence in Canada. Please note that the two-year requirement does not include any extended time away from Canada. For example, if you go away on vacation for three months, that time will not be included as part of the two years of employment. In some countries, you may need to reapply for a visitor visa to return to Canada. If you leave Canada for more than one year or if your employment authorization has expired, you will have to reapply to the overseas visa office to return to Canada under the Live-in Caregiver Program. Program participants who wish to leave the Program and return permanently to their home country are free to do so at any time. However, adequate notice should be given to the employer.

Your application for permanent resident status could be cancelled if you misrepresented your education, training or experience to the visa officer when you first applied under the Program.

If you apply to stay in Canada, you must complete an application for permanent resident status. At that time, you must prove you worked as a full-time live-in caregiver for two years. 

Your application for permanent residence in Canada will not be assessed on the basis of your financial situation, skills upgrading in Canada, volunteer work, marital status or the number of dependants you may have back home. However, you could be found to be ineligible for permanent residence if you, your spouse or any of your dependent children have a criminal record or a serious medical problem. Live-in caregivers who work in Quebec will also be assessed on additional criteria, including knowledge of French, by provincial authorities. For further information, see the booklet published by the Quebec government, entitled Working as a Live-in Caregiver in Quebec: A guide for foreign workers and their employers.

Open Employment

Once you have received a favourable assessment on your application for permanent resident status, you may apply for an open employment authorization. This will allow you to take any job you wish until you are granted permanent resident status. You will not receive your permanent resident status immediately. Normally, there are many people applying for permanent residence in Canada at any given time, and you must wait your turn.

Family Members

All your dependants can be included in your application for permanent residence and they can obtain their permanent resident status at the same time as you. Your dependants abroad will be processed for permanent residence at the visa office in their country of residence, and they will not be issued their immigrant visas until you have received yours, provided that the entire family passes medical and criminal screening and all other requirements are met. All your dependants must pass medical and background checks even if they are not applying to join you in Canada right away. You cannot be granted permanent resident status until all your dependants have passed their medical and background checks.

What is the difference between an Au Pair and a Nanny?
An Au Pair is someone between the ages of 18-26, who comes to the Western Europe or United States from a foreign country as part of an educational and cultural exchange program. They are responsible for childcare duties only, and are not allowed to perform general household tasks such as the household laundry or running the household while the parents are traveling. Their workweek cannot exceed 45 hours and the candidate's time in the Western Europe or United States is limited to one to two years. The experience of an Au Pair varies; the primary requirement is that they have 32 hours of child-related educational training. An Au Pair is a member, not an employee, of the family and works on a live-in basis.

A Nanny may either work on a live-in or live-out basis, either full or part-time.

The first and most important responsibility of the nanny is to provide quality care and supervision for your child(ren). Caring for children is a demanding and time consuming job that encompasses the following:

Helping with numerous child-related tasks such as meal preparation, feeding, bathing, dressing, keeping children's rooms tidy, making children's beds, doing children's laundry, and straightening the playroom at the end of the day. Planning and structuring play opportunities and activities that are developmentally appropriate for your particular child(ren). Interacting and playing with your child(ren), i.e., reading stories, providing creative experiences, going for walks, etc. Helping older children with homework, if necessary.

While the duties are generally restricted to childcare, a Nanny may also have various household responsibilities such as the family laundry, housekeeping, cooking and household errands.

A Nanny may also run the household while the parents are traveling.

A typical work schedule is Monday through Friday. The hours of work vary depending on the particular job. Typically, a workweek is 40-60 hours. We ask that you make a commitment for a minimum of one year, and that you take this job very seriously. There is no job more demanding and important than caring for young children. At the same time, we know of no other job more rewarding and satisfying than the work involved in helping young children grow and develop.

The background and experience of a Nanny will vary depending on the individual candidate. Many Nannies do not have formal training, but may have several years of hands-on experience. Nannies are not restricted by an age parameter. Since they are not limited to a one-year contract, it is possible for a Nanny to be employed by a family for several years.